How Do I Wash (Prep) My New Diapers?

Start with 5-6 hot water washes with detergent, drying at least partially in your dryer between each wash. Remember, it can take up to ten washes before the diapers will be fully absorbent. If you experience leaking after five washes, toss them in for another couple rounds of prepping.

Do I Need To Alter My Wash Routine If I Have An Old Style Top Load Washer?

A top load washer is great for getting more water into your diaper wash loads. Unfortunately, it also is much harsher on your diapers with the increased agitation when washing. We recommend washing your GroVia Hybrid Shells separately or with other baby laundry on a gentle wash cycle. To conserve water, make sure you are matching your water levels with your load size and use enough detergent. More volume of water requires additional detergent.

My Cloth Diapers Smell Like Ammonia. What Do I Do?

The first thing to do is to look at what detergent you are using. Does it have plant oils in it? Are you using the recommended amount? Always use the recommended amount of detergent according to its package directions...always! Rinse your night time diapers well in the morning and squeeze all excess water out before adding to your diaper pail. Propping open the diaper pail to allow air circulation is also recommended, especially during the summer months.

If the above doesn't work, you most likely have a case of ammonia build up in your diapers. Our Mighty Bubbles Laundry Treatment works great for an occasional diaper deep clean. Usually three treatments will be enough to get the diapers back to their normal state again. If they still smell after three treatments, try another 1 or 2 treatments and follow up with a mild bleach wash to disinfect the ammonia bacteria. Use ¼ cup for a HE front load washer on a warm wash, extra rinse and ½ cup if you are using a non-HE top load washer. Going forward, make sure you are using a good detergent and enough of it. Check out our Laundry section for more information located in our Learn tab at the top of our website. You should never need to deep clean your Hybrid shells with Mighty Bubbles. The shells are water-resistant and non absorbent.

Read More Top 6 Laundry Mistakes >>>

My Diapers Smell Musty/Dirty. What Do I Do?

More than likely you are not using enough detergent or the right kind of detergent. Make sure you are always using the recommended amount of detergent per the package directions. Check to make sure your detergent does not contain plant oils. If you know you have hard water, you should also add additional detergent to compensate.

Read More Troubleshooting Smell >>>

Can I Use Bleach On My GroVia Diapers?

Regular use of bleach will harm the TPU and elastic on the diapers. It will also break down the natural fibers causing premature wear. We do, however, recommend a bleach wash anytime you are treating a yeast infection or any other bacterial infection. You can also use it to treat some nasty ammonia buildup after you have used the Mighty Bubbles Laundry Treatment to deep clean them first. Make sure to use common sense whenever considering the use of bleach and don't use frequently.

However, if you start to experience an "unclean" smell from your No Prep Soaker Pads (make sure you are always using enough detergent and a full wash cycle) you may add 1/8c of chlorine or oxygen bleach to your wash cycle every 4-6 weeks. Make sure to do an extra rinse after bleaching.

How Do I Remove Stains From My GroVia Diapers And Cloth Soaker Pads?

Good old sunshine is still the best stain remedy to remove stains from cloth diapers. Two hours laying a washed but still damp diaper in the sunshine will give you amazing results. Even laying in front of a window in the winter or on an overcast day will help reduce stains.

Read More On Removing Stains >>>

What Do I Do With The Poop?

Remove as much of the solid material as possible at the time of the diaper change by rinsing with a cloth diaper sprayer, dunking in the toilet and flushing away, using toilet tissue, or consider using GroVia BioLiners to simplify this process.

How Much Detergent Should I Use On My GroVia Diapers?

We always advocate to use the recommended amount that your detergent directs on the back of the package. If you have hard water, you should add more than the recommended amount. You should also add more if you are using a large load setting on a top load washing machine, as there is a higher volume of water being used.

Can I Use Homemade Detergent On My Diapers?

We do not recommend using homemade detergent on your diapers. The main reason is because the ingredients usually include Fels Naptha or another bar soap which can leave residue on your diapers. Another common ingredient is OxiClean which is another no-no for regular use on cloth diapers. Borax is caustic and should also be avoided. The concentrations in homemade detergents are not formulated for modern cloth diaper materials, making this risky for the new style of diapers that include elastics and TPU. Learn more

What Detergents Do You Recommend For Use On Your Cloth Diapers?

Any detergent that does not have a lot of plant oils, bleach, oxygen bleach or fabric softener is suggested for use. Visit our Laundry Info Page for more information.

Do I Need To Strip My Diapers?

If your detergent is doing it's job, you should not need to strip your diapers. If you have been using less than the recommended amount of detergent and your diapers are starting to smell or you are experiencing mineral build up, you may need to deep clean them to get the back to normal. Our Mighty Bubbles Laundry Treatment is a great treatment for deep cleaning cloth diapers. Then going forward, you would need to modify your wash routine to prevent future issues. For more information, please check out our recent blog post "Enough with the Stripping Already".  


What Is The Difference Between The Grovia AIO And Hybrid Diaper?

The AIO is an All In One cloth diaper, which means everything you need to cloth diaper your baby is included in one simple-to-use and extremely effective design. It has an absorbent certified organic cotton lining with a sewn-in insert. The insert has a detachable booster which helps with absorbency. The outer is a soft layer of water-resistant TPU that is solvent and formaldehyde-free. Learn more about the AIO

The Hybrid Shell system is a two-part system. The Shell outer is made of solvent- and formaldehyde-free water-resistant polyester TPU with a 100% polyester mesh lining. The Hybrid Shell can be combined with a flexible variety of absorbency options to fit any lifestyle, including GroVia cloth soaker pads, eco-friendly disposable BioSoakers, and prefold diapers. Learn more about the Hybrid

What Absorbency Options Can You Use With A Hybrid Shell?

One of the best things about our GroVia Hybrid System is that there is a flexible suite of absorbency options. Choose from our Organic Cotton Soaker Pads, PreFolds and even our No-Prep Soaker Pads.

What Is The Difference Between A GroVia Organic Cotton Soaker And A No Prep Soaker?

The GroVia Organic Cotton Soaker Pad is the only hybrid choice on the market that exclusively uses certified organic cotton as the absorbent layer. The No-Prep Soaker Pad combines four layers of thirsty microfiber terry topped with microfleece and ultra-soft leg gussets. Both options are very similar in absorbency and are backed with our proprietary TPU material, which typically allows our Shells to be worn multiple times between washes. Both options also use beefy YKK snaps for integration with our Hybrid Shells, an approach unique to GroVia's Hybrid system.

Can I Use GroVia Cloth Diapers On My Newborn?

Absolutely! We have specific GroVia Newborn sized AIO diapers for babies with a weight range of 5-12+lbs. Our GroVia Hybrid System ranges from 8-30+ lbs., and our GroVia AIOs and O.N.E.s range from 10-35+ lbs. These ranges are dependent on the body shape of your baby. Learn more about the Newborn AIO

How Does Mighty Bubbles Work?

Mighty Bubbles is a laundry treatment specifically formulated to deep clean and remove build up of ammonia and minerals in the diapers. Mighty Bubbles is not intended to replace your regular detergent.

View Product>>>

What Is The Difference Between Organic Cotton Fiber And Synthetic Fiber?

Organic Cotton fiber is a natural fiber derived from cotton plants that are grown under organic rather than "industrial cotton" conditions. Synthetic fibers are a wide variety of man-made products that are created through a chemical process, often using petroleum as a base ingredient. Natural fabrics tend to allow the skin to breathe and are found by many parents to be healthier for baby’s skin. Organic cotton has the added benefit of having no residual pesticides or chemicals from the production process. Cotton is comparatively less durable than synthetic fiber.


Can I Still Use My Magic Stick If My Child Gets A Bacterial Or Yeast Infection?

Discontinue use while you are treating the infection. We have had many customers successfully cut off ¼ inch of the Magic Stick and continue to use once the baby is clear of the infection. Baby's skin should be clear for 24-48 hours before re-introducing the Magic Stick.


How Do I Adjust The Fit On My Baby?

The rise snaps can be adjusted by snapping all the way down for an infant size, middle rise snapped for pre-toddler and unsnapped for older toddler. Body shape will play a huge role in determining the right size for your baby. You should only be able to slide one finger between the baby’s skin and the elastic opening at the leg once the diaper is on. If there is more room than that, you'll most likely experience more leaks.


Why Does It Take So Long For My Cotton Soaker Pads To Dry?

There are five layers of Certified Organic Cotton that comprise the GroVia Organic Cotton Soaker Pads, so they can take longer to dry. To speed up the drying process, you can turn them inside out to have the cotton facing outside and the waterproof TPU inside. You can also try adding a dry bath towel or 2 to help absorb moisture and assist with the tumbling action, which will help them to dry faster.


Can The GroVia Bioliner Be Used In A Shell By Itself?

No, the GroVia BioLiner is not an absorbent layer. They are designed to allow moisture to pass through to the cloth diaper while keeping your baby’s skin dry. They also keep solids contained for easy clean-up.



My Diaper Is Leaking. What Can I Do?

There are essentially four reasons a cloth diaper may leak:

Prepping not completed - Make sure you have properly prepped your diapers with 5-6 hot washes with detergent, partially drying in a dryer between each wash. It will take up to 10 washes for diapers to become fully absorbent.Baby is out-wetting the diaper - If baby is saturating the diaper, you need to either add more absorbency or change more often. Our Organic Cotton Booster and Stay Dry Booster are good options for adding more absorbency for daytime. GroVia Prefolds, tri-folded and laid on top of or in between the two layers of the soaker pad works best for naps and night time for heavy wetters. Absorbent layers are repelling water - Check your detergent to make sure it does not contain any plant oils. Also ensure that any diaper balms you are using do not contain any petroleum products. If you have either of these issues, you simply need to wash the diapers in original blue Dawn dish soap to remove the oil build up. Also check your detergent dosing. Under-dosing your wash loads can result in mineral build-up and stinky diapers. Improper fit - Make sure the rise setting is set for your baby’s body type and size. A good fit test is once the diaper is on your baby, you should be able to slide just one finger between the baby’s leg and the elastic. Any more room than that may cause leakage.

Read More >>>

The Hook & Loop On My Hybrid Shell Is Worn Out. What Can I Do?

Regular maintenance is needed to keep the hook/loop in good repair. Use a pin or an old toothbrush to keep the aplix clear of lint and threads. A sweater shaver may be used to remove excess pilling on the loop fabric. Repeated flattening of the tab out of the wash prevents the aplix from curling edges which become less sticky. Washing with like fabrics (polyester) rather than high fiber content absorbencies will keep the hook/loop in better condition. Non-HE top load washer with an agitator is also wearing on hook/loop and elastic. Washing on a gentle cycle works best. The manufacturing defect warranty does not cover general unsticking of the hook/loop after 180 days.

How Do I Store My Dirty Diapers?

Always store your dirty cloth diapers in a dry pail. Do NOT soak your cloth diapers in a wet pail that has bleach or any other caustic solution in it. Make sure water has been squeezed out really well after spraying or dunking, diaper should not sit soaking wet in the dry pail. Consider propping the lid open so that air can circulate to reduce ammonia build-up (especially important during hot summer months).

Can I Compost Your Bio Products On My Own?

The GroVia BioSoakers and BioDiapers are made with compostable and biodegradable ingredients. However, they are meant to be sent to a commercial composting service. Most home composts cannot support the volume of diapers used.

Can I Use Diaper Rash Cream?

Only "cloth diaper safe" rash creams should be used. Avoid any rash cream that contains petroleum as an ingredient, unless you are going to use a disposable while treating your baby’s diaper rash. Petroleum jelly will cause severe repelling on your diapers which will then need to be cleaned with original blue Dawn dish soap. Our GroVia Magic Stick is formulated especially for cloth diapers and works quite well for most families.

How Can I Replace The Relaxed Elastic On My Shell?

If your GroVia Hybrid Shell is past being covered by a warranty, you can replace the relaxed elastic by following this tutorial.

How Do I Store My Diapers In Between Children Or When Not In Use?

Diapers should be stored in a temperature-controlled environment and NOT in an air-tight container. Diapers should be pulled out and laundered at least once per year while in storage. We also recommend doing a Mighty Bubbles treatment on the diapers prior to storing them.

How Do I Treat "New To Me" Used Diapers?

A good rule of thumb when purchasing pre-loved diapers is to first deep clean them a couple of times to make sure they are at full absorbency. Mighty Bubbles is a great option for deep cleaning, or RLR can also be used. Follow that up with a chlorine bleach wash to disinfect the cloth. Use 1/8 cup for a HE washer or 1/4 cup for a non-HE washer on warm, with an extra rinse. This practice will ensure the new diapers are clean and disinfected for your little one!


Where is GroVia Located?

GroVia modern cloth diapers are designed and produced by The Natural Baby Company, a family-owned business committed to providing innovative natural parenting products. The Natural Baby Company is located in Bozeman, MT. Learn more about us

Where are GroVia Diapers Made?

All product origins are listed on each individual product page at www.grovia.com. We have production in the U.S.A., Pakistan, and China. Our core cloth diaper products are manufactured according to strict organic certifications which also include a review of our fair trade/labor practices.

How Can I Apply To Be A GroVia Retailer?

GroVia is always looking for great retail partners who are looking for new products that "sell themselves" due to their innovation and durability. Interested parties can apply by filling out our wholesale application accessed here: Retailer Application

Do You Offer GroVia Gift Cards?

Yes, we offer a digital gift card option that you can buy for yourself or send directly to a friend or family member!

Do You Offer A Gift Registry

Yes, GroVia has partnered with MyRegistry.com to offer an easy way to create one universal gift registry filled with items from any store you'd like, including GroVia! Create your master wishlist and share your single manageable registry with family and friends.


Can I Change My Order?

Once placed, orders cannot be modified or changed. Please contact GroVia customer service immediately at 1-877-899-2229 if you need assistance cancelling and placing a new order.

Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.

My Order Is Not Going Through, What Do I Do?

If your order on the GroVia website is not going through, please check the following:

Make sure everything you have ordered is in stock by going to the "Shopping Cart" symbol in the top right-hand corner of the site and then choosing "Continue to Checkout". Any "out of stock" notifications will appear in this section.Make sure your billing address matches the address listed on your credit card.Make sure your account information and order information match. You can do this by clicking on the ‘My Account’ link on the top right corner of the site.


Please contact customer service by calling 877-899-2229,, or email customerservice@grovia.com.

How Can I Obtain A Shipping Quote?

You can obtain an estimated shipping and applicable tax quote by clicking on the shopping cart symbol at the top right-hand corner of the site and then choosing "Proceed to Checkout". In your cart, enter your state and zip code under "Estimate Shipping" and click on "Estimate". You must add all desired products to your cart to obtain an accurate shipping estimate.

How Long Will It Take To Receive My Order?

Orders generally take 3 – 5 business days from the day they are shipped to reach their destination. Orders are usually shipped out of warehouse 24 – 48 hours after being placed.

Can I Return Something If I Am Not Happy With It?

If you are not satisfied with your GroVia product, you may return your unused, unwashed items within 30 days. Return shipping costs are the responsibility of the consumer. Refunds will be made in the same form of payment used to make the purchase. More Info

Non-defective items must be returned in the same packaging as they were received, unwashed and in re-sellable condition. Items must be accompanied by the original receipt. Shipping costs are the responsibility of the customer.

Are Your Diapers Covered Under A Warranty

At GroVia, we stand behind our products 100%. We cover all manufacturing defects on GroVia products for one full year from the date of purchase.

How Do Bulk Discounts Work?

The more you buy, the more you save. It's that easy! Your savings will be based on how many items in a particular product category you purchase (any color, print, or size). Click here to learn more about bulk pricing